👩‍💼 Call Management

Virtual Receptionist

VoiceStamps Virtual Receptionist provides professional call handling without the cost of a live receptionist. Our AI-powered system greets callers with your custom message, routes calls to the right department or person, takes detailed messages, and provides answers to common questions. Available 24/7/365.

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Platform Statistics

High
Uptime
25+
Years Experience
1M+
Calls Monthly
24/7
Support

What is Virtual Receptionist?

VoiceStamps Virtual Receptionist provides professional call handling without the cost of a live receptionist. Our AI-powered system greets callers with your custom message, routes calls to the right department or person, takes detailed messages, and provides answers to common questions. Available 24/7/365.

VoiceStamps has been providing enterprise IVR solutions for over 25 years. Our virtual receptionist platform is trusted by thousands of businesses nationwide for reliable, scalable, and cost-effective call automation.

Key Features

Enterprise-grade capabilities for virtual receptionist

🎯
Custom greeting messages
🔗
Intelligent call routing
📊
Voicemail to email
🌐
Text-to-speech announcements
After-hours handling
🔒
Holiday schedules
📞
Dial-by-name directory
💡
Multi-location support
🛡️
Call screening
📱
Call forwarding
🎙️
Conference calling
⚙️
Music on hold

Benefits of Virtual Receptionist

Why businesses choose VoiceStamps

Professional Image
Present a professional first impression to every caller, every time.
Cost Savings
Save $30,000+/year compared to hiring a full-time receptionist.
24/7 Availability
Never miss a call, even after hours, weekends, and holidays.
Scalability
Handle unlimited simultaneous calls without busy signals.
Flexibility
Change greetings, routing, and schedules anytime via web portal.
Integration
Connect with your CRM, calendar, and communication tools.

How Virtual Receptionist Works

Simple implementation, powerful results

1

Caller Dials

Customer calls your main business number

2

Professional Greeting

Custom greeting welcomes the caller

3

Menu Options

Caller selects department or uses dial-by-name

4

Smart Routing

Call is routed based on time, caller ID, or selection

5

Connection or Message

Call connects or voicemail is taken

6

Notification

Messages sent via email with audio attachment

Use Cases

How businesses use Virtual Receptionist

Small Business
Professional image without receptionist costs
Law Firms
Route clients to attorneys, take detailed messages
Medical Offices
HIPAA-compliant call handling and scheduling
Real Estate
Property info hotlines and agent routing
Multi-Location
Single number routes to correct location
After Hours
Handle calls when office is closed

Technical Specifications

Enterprise-grade infrastructure

Concurrent CallsUnlimited
Languages20+ supported
Voicemail Storage90 days
Ring GroupsUnlimited
FailoverGeo-redundant
Setup Time< 1 hour

Industries We Serve

Virtual Receptionist for every industry

Professional ServicesHealthcareLegalReal EstateSmall BusinessRetail

Compliance & Certifications

Meeting regulatory requirements

Security
HIPAA
GDPR

Virtual Receptionist Pricing

$99/month

Includes unlimited calls. Custom voices and complex routing available.

  • ✓ No setup fees for standard configurations
  • ✓ Volume discounts available
  • ✓ Month-to-month, no long-term contracts
  • ✓ Free trial available
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Integration Options

Connect with your existing systems

🔗
REST API
Full API access for custom integrations
🔔
Webhooks
Real-time event notifications
📊
CRM Integration
Salesforce, HubSpot, Zoho, and more

Why Choose VoiceStamps

🏆
25+ Years Experience
Proven track record serving enterprises nationwide
High Uptime
Geo-redundant infrastructure ensures reliability
🔒
Enterprise Security
HIPAA, PCI-DSS compliant

Customer Success Story

"VoiceStamps Virtual Receptionist has transformed our operations. We've reduced costs by 50% while improving customer satisfaction scores."

— Operations Director, Enterprise Customer

Frequently Asked Questions

Can I use my existing phone number?
Yes. We can port your existing number or provide a new local or toll-free number.
How do I change the greeting?
Upload new audio or use text-to-speech via our web portal. Changes are instant.
Can calls ring multiple phones?
Yes. Ring groups can ring multiple phones simultaneously or in sequence.
What happens if no one answers?
Calls go to voicemail. Messages are sent via email with the audio attached.
Can I have different greetings for different times?
Yes. Set different greetings for business hours, after hours, holidays, and more.
Is there a mobile app?
Yes. Manage your virtual receptionist and receive notifications on iOS and Android.

ROI Calculator

See how much you can save with Virtual Receptionist

Monthly Call Volume

10,000 calls

Agent Cost/Call

$3.50

IVR Cost/Call

$0.50

Monthly Savings

$30,000

Get Custom ROI Analysis →

Deployment Options

Flexible hosting to meet your requirements

☁️
Cloud Hosted
Fully managed on VoiceStamps infrastructure with High uptime
🏢
Hybrid
Cloud IVR with on-premises integration and data residency
🔒
Private Cloud
Dedicated infrastructure for maximum security and control

Security Features

Enterprise-grade protection for your data

🔐
Encryption
AES-256 encryption at rest, TLS 1.3 in transit
🛡️
Access Controls
Role-based permissions with complete audit trails
📋
Compliance
Enterprise Security, HIPAA, PCI-DSS certified
🔍
Monitoring
24/7 security monitoring and intrusion detection
💾
Backups
Automated daily backups with 30-day retention
🌐
DDoS Protection
Enterprise-grade protection against attacks

Scalability & Performance

Handle any call volume with confidence

Unlimited Concurrent Calls
Our platform scales automatically to handle peak volumes without degradation.
Global Infrastructure
Geo-redundant data centers ensure low latency and high availability.
Auto-Scaling
Resources scale automatically based on demand with no manual intervention.
Load Balancing
Intelligent traffic distribution across multiple carriers and endpoints.

Analytics & Reporting

Data-driven insights to optimize your IVR

📊
Real-time Dashboard
Live call metrics and performance indicators
📈
Historical Reports
Trend analysis and month-over-month comparisons
🔔
Custom Alerts
Automated notifications for threshold breaches
📤
Export & API
Download reports or access data via REST API
🎯
Call Path Analysis
Understand how callers navigate your IVR
⏱️
Duration Metrics
Average handle time and abandonment rates

Voice & Language Options

Engage callers in their preferred language

20+ Languages Supported
English, Spanish, French, German, Mandarin, Japanese, Korean, Portuguese, and more.
Neural Text-to-Speech
Natural-sounding AI voices that enhance caller experience.
Professional Voice Talent
Custom recordings by professional voice artists.
Speech Recognition
Natural language understanding for voice-driven menus.

API & Developer Resources

Build custom integrations with our comprehensive API

📚
REST API
Full-featured REST API with JSON responses
🔔
Webhooks
Real-time event notifications to your endpoints
📖
SDKs
Libraries for Python, Node.js, PHP, and more

Disaster Recovery

Business continuity when you need it most

Geo-Redundant Infrastructure
Multiple data centers ensure service continues even if one location fails.
Automatic Failover
Calls route automatically to backup systems within seconds.
High Availability
Guaranteed availability with financial backing.
Carrier Redundancy
Multiple telecom carriers for maximum reliability.

Customer Onboarding

We make getting started easy

👋
Dedicated Manager
Your personal implementation manager guides the process
📋
Project Plan
Clear timeline and milestones for your launch
🎓
Training
Comprehensive training for your team

Awards & Recognition

Industry recognition for excellence

🏆
Best IVR Platform
2024
Top Rated Support
5 Years Running
🛡️
Security Excellence
Enterprise Security

Carrier Integration

Connect with any telecom provider

📞
SIP Trunking
Direct SIP connections for low-latency, high-quality calls
🔢
Number Porting
Bring your existing phone numbers or get new ones
🌍
Global Coverage
Local numbers in 50+ countries worldwide

VoiceStamps vs. Competitors

See why businesses choose us

FeatureVoiceStampsOthers
High AvailabilityHigh
No Per-Seat Fees
US-Based SupportVaries
25+ Years Experience
Full API AccessExtra Cost

Implementation Timeline

Get started quickly with our proven process

Day 1
Discovery
Requirements gathering
Day 2-3
Design
IVR flow design
Day 4-5
Build
Development & testing
Day 6+
Launch
Go live with support

Support & Training

📞
Phone Support
US-based team available during business hours
📧
Email Support
Detailed responses within 4 hours
📚
Documentation
Comprehensive guides and API docs

Ready to Get Started with Virtual Receptionist?

Join thousands of businesses using VoiceStamps IVR

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